1. What exactly is the product or service being offered? 

  2. Can I buy the membership anywhere else?

  3. Where is the Corporate Office of Global Resorts Network located? 

  4. What payment methods does Global Resorts Network accept for payment of the membership?

  5. Can I save on airfares, cruises, and car rentals?

  6. How does this differ from a timeshare?

  7. How am I actually going to realize the savings?

  8. How soon will I receive my membership package and by what method will it arrive? 

  9. How far in advance do I need to give notice once I've chosen the resort week for my vacation?

10. Is this another membership where we have to wait to travel or send off certificates?

11. What is the difference between Global Resorts Network (GRN) and your travel partner, Gold Crown Resort (GCR)?

12. Customer service is very important to me; if I need help or have questions about a particular resort, is there someone behind the scenes that can assist me?

13. What does it cost to become a member?

14. If I purchase the Gold Membership and then decide to upgrade to a lifetime Platinum membership, can I do so?

15. What if I purchase a membership, and change my mind? What are the refund policies?

16. Is there a special way you have to request 2 or 3 bedrooms?

17. The Terms and Conditions state that stays extending past the standard 7 night 8 days must be made directly with the resort.  Does this include a 2 week stay?  If I have to deal directly with the resort to book a 2 week stay, will my purchase still be processed through the membership and include the discounted rates?

18. Could you explain what is meant by "guest certificates", and how they work?  Is this something that would allow me to book stays for people outside of my 5 member family?  If so, would it require that I travel with them?

19. Regarding where the Terms and Conditions state that the Member named in the confirmation must be present. If I purchase the membership, can both me and my wife be named members?  Would my wife/husband be able to travel and check-in on her own without me?

20. I am curious about how the booking process works, and at what point the vacation is 'ACCEPTED'...

21. Are all extra fees charged by the resorts always available and disclosed up front (e.g. electricity surcharge, taxes, all-inclusive fees, etc.)?

22. I'm ready to join! How do I place my order?

1. Q. What exactly is the product or service being offered? 
A. A luxury resort membership club backed by a full service travel agency that offers high end luxury travel at private member-only rates, as well as access to owner based timeshare resort properties. Members have the luxury of service that has been offered and in good standing for over 20 years. Customers gain access to thousands of beautiful timeshare resort properties, live customer service, and the ability to travel within just hours of making their reservation. Back to Top

2. Q. Can I buy the membership anywhere else? 
A. Yes, this membership has been selling since 1986 with an average price tag of around $10,000 USD. However, Global Resorts Network has the exclusive world wide rights to offer this product at the extremely low price of only $2,995 for a Lifetime Platinum membership. Back to Top

3. Q. Where is the Corporate Office of Global Resorts Network located? 
A. Global Resort Network, LLC
22601 N. 17th Ave. Suite 230
Phoenix, AZ 85027 Back to Top

4. Q. What payment methods does Global Resorts Network accept for payment of the membership? 
A. Accepted payments for the luxury vacation travel membership are as follows:

• Electronic Check Online
• Cashiers Check
• Direct Deposit (Bank of America)
• Bank wire transfer
• Credit Card Back to Top

5. Q. Can I save on airfares, cruises, and car rentals? 
A. As part of your membership, we make sure that you have access to the best prices available on airfares, cruises, and car rentals. These options are accessed in your password protected members only area.  Back to Top

 

8. Q. How soon will I receive my membership package and by what method will it arrive? 
A. Membership packages are web based. No hard packages arrive by mail. You should receive an email notification of your username and password to log in within 72 hours after email confirmation. You will be given access to a user tutorial. Your membership should be activated within 10 days of Global Resorts Network's receipt of your payment. As a member, you will also be given access to a members-only telephone number if you prefer making your travel arrangements by telephone. Back to Top

9. Q. How far in advance do I need to give notice once I've chosen the resort week for my vacation? 
A. It is requested you give a 6 day notice.  Back to Top

10. Q. Is this another membership where we have to wait to travel or send off certificates? 
A. Not at all. This is a full service travel agency. With your membership you have the ability to travel immediately without certificates to mail in, no black out dates, and no waiting. You can purchase the perfect vacation and travel now or schedule it months later. Membership purchases an enormous amount of inventory every year in advance which means when you see the vacation you want, buy it and it's yours. It's that simple. The customer service also allows you the convienience of selecting your own travel dates giving you the ultimate in service and selection. Back to Top

11. Q. What is the difference between Global Resorts Network (GRN) and your travel partner, Gold Crown Resort (GCR)?

A. GRN is the marketing arm for the memberships, and I am an independent affiliate for GRN marketing these memberships. Gold Crown Resort is the company that actually delivers the travel product and services - the travel agency itself. When you purchase your membership, you will actually be making your reservations through Gold Crown Resort, which is 100% dedicated to this service. Back to Top

12. Q. Customer service is very important to me; if I need help or have questions about a particular resort, is there someone behind the scenes that can assist me? 
A. Customer service is available to answer any and all questions about your luxury vacation. In fact it's so important, each response is reviewed and checked to make sure that accurate information is given insuring all members get the best possible service. Back to Top

13. Q. What does it cost to become a member?
A. There is one service offered yet two purchase points.
- Gold Membership (3 years in length) $1,495 USD
- Platinum membership (Lifetime) $2,995 USD Back to Top

14. Q. If I purchase the Gold Membership and then decide to upgrade to a lifetime Platinum membership, can I do so?
A. Yes. A Gold Member can upgrade to Platinum Lifetime Membership for $2,000 Back to Top

 

We also have the live bookings area of the website, where members can also find larger accommodation sizes that may be available. This area of the website includes live inventory, and as such, this inventory changes from day to day. Our registry of resorts is our catalog, it depicts the unit sizes that are available in that particular area based on the contracted rates that we have received from our providers. In addition to the unit sizes listed in our registry we generally have larger units available through prime weeks.  

We cannot say what inventory will be available at any time due to the fact that contract negotiations can be long and laborious. Availability of larger units is determined by the available inventory for that area at that time. Since we depend on our resort providers to supply this inventory, which changes constantly, we cannot say what will or will not be available.  We have provisions for members who need larger units in the form of prime weeks and inventory that can be found in the live bookings area. There are also areas where the contracted rates that we receive allow for the listing of larger units in our registry of resorts.  Back to Top

17. Q. The Terms and Conditions state that stays extending past the standard 7 night 8 days must be made directly with the resort.  Does this include a 2 week stay?  If I have to deal directly with the resort to book a 2 week stay, will my purchase still be processed through the membership and include the discounted rates?
A. Gold Crown Response: The accommodations offered by Gold Crown Resort are for a period of seven days.  Multiple weeks can be requested as long as they are in 7 day increments.  Partial weeks are not available nor offered through our website as in order for us to be able to offer our rates we are contracted to offer weekly stays.  In the event the person would like to stay and additional 1 or 2 days beyond the indicated 7, the additional days will need to be booked with the property at the regular rate.  Back to Top

18. Q. Could you explain what is meant by "guest certificates", and how they work?  Is this something that would allow me to book stays for people outside of my 5 member family?  If so, would it require that I travel with them?
A. Gold Crown Response: Guest Accommodations are booked through the LIVE bookings section of our website.  This will allow our members to book accommodations for friends and family at a discounted rate for their personal use.  As the booking will be completed in the name of the guest, it is not necessary for the member to be present at the time of arrival or throughout the stay.  Keep in mind, these bookings can only be done by the member and payment of such must be completed by the member as well.  Back to Top

19. Q. Regarding where the Terms and Conditions state that the Member named in the confirmation must be present. If I purchase the membership, can both me and my wife be named members?  Would my wife/husband be able to travel and check-in on her own without me?
A. Gold Crown Response: The membership is designed for the personal use of a single household family.  This includes spouses or same sex partners.  Each member listed in the account will have equal access to the membership and its benefits including booking accommodations in either spouse name.  Keep in mind, we can only accept one reservation per account number at the time a vacation request is submitted.  Back to Top

20. Q. I am curious about how the booking process works, and at what point the vacation is 'ACCEPTED'.  Specifically:

• Is all information available prior to submitting the Vacation Request form and once the form is submitted is it automatically 'ACCEPTED?' 
• Or, is information about what's available that matches your request sent back to you and you get to choose whether or not to accept? 
• My concern would be that based on the request form, something gets booked that, had I known the details, I may not have chosen that particular vacation.  Then, I would be stuck because it couldn't be cancelled.

A. Gold Crown Response: Once a request is submitted, our Reservations Department proceeds with researching availability and additional information based on the instructions provided at the time of the request.  Once we receive confirmation from the property, we proceed to send the member an offer in which will detail all pertinent information about the booking as well as additional information about the property and the amenities included. It is at the time of the offer that the member would need to determine whether they would like to ACCEPT or DECLINE our offer.  If it is declined, we continue our search for alternate offers.  If the offer is accepted, the member will be responsible for payment and the booking will be considered final, which means that it cannot be changed or cancelled at any time.  Back to Top

21. Q. Are all extra fees charged by the resorts always available and disclosed up front (e.g. electricity surcharge, taxes, all-inclusive fees, etc.)?
A. Gold Crown Response: All costs are included in the price offered to our members and is final.  In the event the property has additional fees that must be paid directly to the property at arrival, these are clearly specified in the resort description found in the Registry of Resorts.  Back to Top

22. Q. I'm ready to join! How do I place my order? 
A. See the tab labeled "Join Us" at the left side of the site (or click here). You'll be taken to my corporate site where you can place your order for your Gold or Platinum membership. Back to Top